
	Cute Live Support User's Guide

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Live Support Operator

Installing Cute Live Support standalone

This guide shows the steps to install Cute Live Support standalone application . If you haven't got the software, please download from here.

	Unzip the zip file and create a virtual directory or website pointing to the 'CuteLiveSupport\Web' folder (located in the archive) Display the screenshot of this step
	Execute SQLScripts\CuteLiveSupport.sql against your existing database or create a new database. Grant your login access to the new database. Open your SQL Server Query Analyzer from within Enterprise Manager. Once you have successfully connected to your SQL Server within query analyzer, open and execute the CutePortal.sql against your database. Display the screenshot of this step
	Update the web.config to use your custom connection string. <add key="ConnectionString" value="server=(local);database=CutePortal;uid=test;pwd=test"/>
	Log in as Administrator and configure operators, system setting. Log in as "admin" using the default admin credentials, click the chat admin button. The default admin credentials are: UserName: admin Password: admin In the Cute Chat Administration Console, choose "Live Support" tab. You can add as many operators to the system as required.